My CaptainForm – Google Drive integration fails to work. Why?

If your CaptainForm – Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field hasn’t got a label name, the integration will fail. Before integrating with Google Drive there are a few things that you should be aware of:

  • If you need to add your own spreadsheet column, add it after the last column generated by the form.
  • Do not delete any form columns.
  • Make test submissions after applying changes,  to update on both sides.
  • Selecting a group of cells and sorting/filtering data will break the integration.

Once you have finished applying the changes to your form, disconnect and reconnect to your Google Drive account in the Applications section. Your CaptainForm – Google Drive integration should now work accordingly.