If your CaptainForm – Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field hasn’t got a label name, the integration will fail. Before integrating with Google Drive there are a few things that you should be aware of:
- If you need to add your own spreadsheet column, add it after the last column generated by the form.
- Do not delete any form columns.
- Make test submissions after applying changes, to update on both sides.
- Selecting a group of cells and sorting/filtering data will break the integration.
Once you have finished applying the changes to your form, disconnect and reconnect to your Google Drive account in the Applications section. Your CaptainForm – Google Drive integration should now work accordingly.